TopShield® may collect various types of information from or about you depending on how you use the Website and its various features. You supply TopShield® with various types of information, including personal information that you choose to disclose. TopShield® also collects information automatically regarding how you use the Website, which TopShield® may collect as you interact with the Website.
With respect to personal information, you may provide TopShield® with various types of information, including, without limitation, you and your name, address, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide through the Website. Should you submit any purchase information on or through the Website, the information that you supply during the process may be used to track details about those purchases or uses. TopShield® may collect email addresses from you and other Users, customers, and visitors to the Website for the purpose of communication. If at any time you wish to be removed from TopShield®’s email database, you can request removal by contacting TopShield® at info@TopShield®.com. TopShield® reserves the right to contact you via postal mail, email, or telephone for the purpose of administering your account.
TopShield® may also retain the content of and metadata regarding any correspondence you may have with TopShield® or its customer service representatives or other employees or contractors, regardless of the mode of communication by which such correspondence occurred. This information helps TopShield® to improve the Website and the materials, products, and services that are offered on the Website, and to more effectively and efficiently respond to both current and future inquiries.
When you access and use the Website, we may use technology to automatically collect: certain details of your access to and use of the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on or through the Website. This also includes iformation about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number. Stored information and files, metadata, and other information associated with other files stored on your device, including, without limitation, photographs, audio and video clips, personal contacts, and address book information.
We use the information we collect from you wile you are using the Website in a variety of ways such as to: provide you with our products and services; administer the TopShield TopCash promotion; communicate about the products and services we offer (including for customer experience purposes); analyze use of our products and services; administer surveys and other market research; analyze and enhance our communications and strategies (including by indentifying when our emails have been received and read); customize features and advertising that appear on the Website; deliver our Website content to you; measure Website traffic; and improvde the Website and the services and features that we offer (including to research and develop new products and services).
We may use location information, either information you provided by you or information automatically collected, to provide you with content and advertising that is relevant to your geographic area. We may combine information we collect from you while you are using our Website with information that we collect from other sources to customize features, content and advertising that appear on our Website.
In addition, we may use the information we maintain to comply with legal requirements, judicial proess, and our company policies; and to protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of the Website), and claims and other liabilities, including by enforcing the terms and conditions that govern the Website.
We may also aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such information for our own legitimate business purposes - including historical and statistical analysis and business planning - without restriction.
We may use the information we collect from you to communicate with you over a variety of methods and channels for both commercial and non-commerical purposes.
Other Third Parties. We may occasionally release information about our visitors if required to do so by law or if, in our business judgement, such disclosure is reasonably necessary: to comply with legal requirements, judicial process, and our company policies; and to protect against, identify, investigate, and responsd to fraud, illegal activity (such as incidents of hacking or misuse of the Website), and claims and other liabilities, including by enforcing the terms and conditions that govern the Website.
Business Transfers. As our business evolves, we may buy or sell various assets. We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets (or during the negotiations of any such sale or transfer).
We provide a business-to-business service. If you are a California resident and we receive your Personal Information in the form of contact details from business events, for example as part of a business appointment (e.g., by exchanging business cards) or as part of any other form of collaboration, we may use your contact and business details to maintain our business contacts. For this purpose, we may transfer your contact details to our internal database. Pursuant to the California Consumer Privacy Act, as amended by the Calfiornia Privacy Rights Act (collectively, "CCPA"), you have privacy rights with respect to your business contact Personal Information.
The processing activity may include the following categories of Personal Information:
This data processing is based on our legitimate business interests. We have a legitimate economic interest in maintaining contacts beyond the initial context and in using them to establish and develop a business relationship and to remain in contact with the parties concerned. Such business contacts could also be easily processed in our email communications with you and then kept in typical business software, either centrally or on the electronic devices of our employees.
California law provides you with the following rights with respect to your personal information, subject to certain limitations:
To submit any of the above requests, you may contact us at (855) 569-1550 or by email at email@example.com. Please note that we are only required to honor requests to know twice in a 12-month period.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to provide us with additional information such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We also may use a third-aprty verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under California's consumer privacy law. Please note that your exercise of these choices is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege).
California consumers may use an authorized agent on their behalf to exercise a privacy choice discussed above. If you are an authorized agent acting on behalf of a California consumer to communicate with us or to exercise a privacy choice discussed above, you must be able to demonstrate that you have the requisite authorization to act on behalf of the resident and have sufficient access to their laptop, desktop, or mobile device to exercie these choices digitally. If you are an authorized agent trying to exercise choices on behalf of a TopShield user, please contact us at the contact information below with supporting verification information, which includes a valid Power of Attorney in the State of California, proof that you have access to the consumer's interface, and proof of your own identity.
We may retain your personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory requirements. We strive to retain your personal information no longer than is reasonably necessary to carry out the purposes listed in this Policy or as required by law. The criteria used to determine our retention periods include: (a) the length of time we have an ongoing relationship with our business contacts and provide services, (b) whether there is a legal obligation to which we are subject, and (c) whether retention is advisable in light of our legal position (such as in regard to applicable statues of limitations, litigation, or regulatory investigations).
If you have any questions about this policy, please contact us at firstname.lastname@example.org.